Privacy Policy

Last Revised: June 22, 2018

Thank you for visiting The Virtual Solution web site. You arrived at this Privacy Policy from the above site, referred to herein as “this web site.”

This Privacy Policy is subject to change by The Virtual Solution (hereinafter “Company”) at any time and at our discretion without notice by updating this posting.

We understand the importance that Internet users place on privacy, and this Privacy Policy describes how we use personal information that is collected at our web sites.

Please read this Privacy Policy before using this web site or submitting any personal information.

By using this web site, you accept the privacy practices contained in this Privacy Policy. You are encouraged to review the Privacy Policy whenever you visit the web site to make sure you understand how any personal information you provide will be used.

We take Children’s Privacy very seriously. Our Terms & Conditions only allow this web site to be accessed by persons eighteen (18) years or older. Due to the age restrictions of this web site, none of the information obtained by this web site falls within the Child Online Privacy Act (COPA). However, if your minor child has provided us with personally identifiable information, you may contact us at the phone number or mailing address listed in the Contacting Us Section herein if you want this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.

This privacy notice discloses the privacy practices for https://thevirtualsolution.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

What personal information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Our commitment to Data Security

Information Collection, Use, and Sharing

The Virtual Solution is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website or the bottom of our email communications:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Information and Personal Data We Collect, Why We Collect It, How It Will Be Used, Who It Will Be Shared With:

Personally Identifiable Information

In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors. We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested; (2) to validate your compliance with the terms and conditions; (3) for content improvement and feedback purposes; and (4) to reach you, when necessary, regarding your use of the web site or product(s).

We may disclose personally identifiable information collected if we have received your permission beforehand (such as to fulfill a third party order) or in very special circumstances, such as when we believe that such disclosure is required by law.

We may also periodically conduct surveys of our subscribers and customers from time to time so we can improve on the products and services that we provide.

Contact Forms

If you fill out a contact form on the Contact page, the information and request will be sent directly to me, Lisa MacDonald. You will not be added to an email marketing list.

Questionnaires and Forms

Detailed information may be obtained through filling out a questionnaire such as the Discovery Session form. This information is sent directly to me, Lisa MacDonald, and the form plugin also stores your submitted information for access by me in the website back end. The website is protected and encrypted with an SSL security certificate.

Email Marketing

Your name and email address, and occasionally other requested information will be collected through voluntary opt-in form where you request email updates, you request a free digital gift that is offered (such as a PDF, audio file, or video), or you request access to a webinar or teleseminar. This information is collected and securely held by 3rd party platform ActiveCampaign via their secure SSL encrypted forms.

Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the country.

When you give consent to receive email updates, you will be able to receive information on products and services that may be of interest to you, including occasional related third party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service. We may also use this information to contact you about joint venture opportunities if it appears that you would be a suitable joint venture partner.

By submitting your email address on this web site, you agree to receive email from us. You can cancel your participation in any of the chosen email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook, where we may occasionally display custom advertising to specific people who have opted-in to receive communications from us.

Your personal information will never be shared or sold.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

We may use cookies to deliver content that is specific to your interests. Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our web site. You may choose to accept cookies or deny them, and may opt out of Google Analytics cookies at any time at the bottom of this page.

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics and Site Tracking

Google Analytics anonymously tracks website user activities, such as pages visited, length of time spent on pages, links clicked. You will only be anonymously tracked if you consent to cookies. You may revoke your consent at any time at the bottom of the website.

When anonymous information is collected by Google Analytics, it is to provide me with greater insight to help improve the website and user experience on the website.

Anonymize IP has been activated for Google Analytics to protect your privacy.

ActiveCampaign tracks subscribers of the Virtual Solution email list when they visit the website due to clicking on a link in an email. The tracking feature activates only after consenting to cookies. It tracks visits made to this website and associates those page visits with contact records. It also collects the IP address of contacts. Site tracking could allow for more accurate and targeted email segments and campaigns based on the web pages you visit.

IP Addresses

We may use your IP address to help prevent fraud, to help diagnose problems with our server, and when you sign up to an email list.

Anonymize IP has been activated for Google Analytics to protect your privacy.

In the case of malicious attacks or attempts by you or your server against this website, including hacking attempts, attempted uploading of malicious code, etc., WordFence security plugin will log your IP address. This could lead to your IP being banned from accessing this website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes

How we protect your data

All information collected from you is stored in a technically and physically secure environment. We use shopping cart and CRM systems that have their own SSL encryption and security to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

This website also has a secure SSL encryption and certificate installed for greater security measures.

Third Party Actions

We do not control and are not liable for the actions of any third parties who we may promote. We pride ourselves in working with quality companies, but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Contacting Us

If you need to contact us, you can email us at lisa@thevirtualsolution.com, call us at 888-396-0033, or send us a letter at: Lisa MacDonald, P.O. Box 304 Lawrencetown, Nova Scotia, Canada B0S 1M0.

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